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Profitability Consulting Group
Furniture Business Consulting
John Egger
John Egger
  • Store Analysis
  • Project Management
  • Succession Planning
John Egger owned and operated his own furniture store for twenty-two years before selling out to his accountant.

As a furniture store analyst and consultant, John has worked with more than 600 furniture store owners, helping them make dramatic improvements to their operations and profitability.

A graduate of Gonzaga University, Spokane, Wash., John served on the Alumni Board of Directors for ten years. He is a past Senior Vice President of Ducks Unlimited and was a member of the Board of Directors. John is from the state of Washington where he was an economic adviser to two governors.




John McCloskey
John McCloskey
John McCloskey
  • Data Conversions and Computer Installations
  • Custom Software Development
  • Inventory Management
  • Warehouse Design, Planning and Utilization
  • Warehouse, Operations and Delivery Systems and Training
John McCloskey, President for Profitability Consulting Group, offers clients a wide range of operational expertise developed as an operations manager for innovative firms like Mayfair Furniture, Boyles Furniture, and prior to joining PCG as the Executive Director of Operations for Furnitureland South.

With expertise in warehouse operations, management information systems, and inventory control processes, McCloskey is ready to help store owners make dramatic improvements in profitability by streamlining and improving the back end processes.




Steve Smith
Steve Smith
Steve Smith
  • Sales Management
  • Sales Training
Steve entered the furniture industry in 1990 and is now known as one of the elite trainers. He has delivered extensive sales and sales management workshops to hundreds of furniture store owners and managers, and has trained thousands of furniture retail salespeople on how to best execute the most current, cutting edge sales processes and techniques.

Steve has shown a unique ability to help owners and managers instill the levels of increased commitment and accountability required to sustain increased long term productivity and profitability results. His passion for "real world" sales interaction dynamics has been supported by the fact that he has secret and competitive shopped over 2500 furniture stores in the U.S. and Canada.




Taylor Ganz
Taylor Ganz
Taylor Ganz
  • Financial Analysis
  • Merchandising
  • Advertising
  • Organizational Development
  • Project Planning
  • Turnaround and Restructuring
  • Lender, Landlord and other 3rd Party Negotiations
  • Strategy

Taylor has 30 years of first-hand, operational experience in the home furnishings industry. That knowledge, combined with his strong educational background makes him uniquely qualified to assist home furnishings retailers with their financial challenges and opportunities.

Taylor owned and operated a major retail furniture chain for 20 years. In addition to overseeing all retail, financial, real estate, and administrative aspects of the business, he also managed the affiliated consumer finance and consumer credit insurance operations.

Taylor has an MBA from Stanford University, a BA from Yale University, and previously was a Lecturer in Corporate Finance at a 4 year college on the East Coast. Additionally, as a long-standing member of a leading retail furniture performance group, he has great insight into the financial structure, operation, and performance of other furniture retailers. Taylor has also served for many years on the Board of Directors for both the National Home Furnishings Association and the Western Home Furnishings Association.




Rene' Johnston-Gingrich
Rene' Johnston-Gingrich
Rene' Johnston-Gingrich
  • Design and House Call Training
  • Customer Service
  • Store Display
  • Communications

Rene' Johnston-Gingrich, VP of Training Development for the Profitability Consulting Group--Rene' Johnston-Gingrich is a trainer and consultant specializing in training programs designed to support your mission, values and goals to ultimately increase profits. Rene’ has owned and operated an interior design firm for 20 years and now works with organizations to ensure they have the best possible team environment. She delivers interior design and sales based training in a variety of environments, focusing on the home furnishings and design industries. Rene's enthusiastic delivery style engages participants and leaves them empowered with new skills and knowledge.

Rene' served as a regular columnist for The Lewiston Tribune Business Profile and many of her articles have been featured in publications such as Furniture World. She is an adjunct faculty member of Lewis-Clark State College’s Business Division. Rene' has a Bachelor of Fine Arts Degree in Interior Planning and Design and a Master’s Degree in Adult Education and Human Resource Development. She combines her business expertise and experience with her background in interior design to develop and deliver custom training that is highly motivational, fast-paced, and interactive.



Ron Wolinski
Ron Wolinski
Ron Wolinski
  • The Science of Sleep
In 2000, Ron Wolinski committed to the home furnishings industry that he would
"make a difference" and develop a novel approach for retailers to take to the marketplace based on his motto, “We Don't Sell Mattresses, We Sell Quality of Life.” Since then, Ron has shared his proprietary Science of Sleep program with literally hundreds of clients and thousands of retail salespeople.

Ron’s Science of Sleep approach is based on providing the retailer with in-depth knowledge of the process of quality sleep and how that benefits the consumer, positively affecting every part of their daily lives.

Ron firmly believes that when the retail salesperson becomes a ”consultant rather than a salesperson,” a relationship is established that goes far deeper than a ”salesperson to a customer.” The objective of this relationship is to provide Answers and Solutions, rather than simply attempting to make a sale. Ron has 37 years of experience in Home Furnishings as an executive in Sales, Marketing and Training and Development. He has the distinction of establishing 3 Corporate Universities with Art Van Furniture, Thomasville Furniture and the Simmons Company.

His expertise in management stems from the positions he has held such as Manager of Training for Art Van Furniture, Vice President of Sales and Marketing with Contact Interiors, President of Behavioral Dimensions, Sales Education for the Simmons Company, National Director of Education and Development for Value City Furniture and most recently, Director of Education and Retail Services for La-Z-Boy, Inc.

Ron has trained over 1,500 managers and sales associates and has had several articles on Consultative Selling published in Furniture World magazine. Because of his in-depth knowledge, he has consulted with retail organizations internationally on Consultative Selling, Communications, Leadership Skills, Organizational Development, Interviewing and Recruiting and Customer Service.

Ron has been a pioneer in Home Furnishings’s education and development. He established the first Corporate University in retail furniture, the first Certification Program for retail and design consultants and the first seminar program on Operations and Profitability for retailers sponsored by a manufacturer.

He graduated from the University of Detroit, is a Classic member of the American Society for Training and Development and a previous member of the Advisory Council for Learning International.




Richard Kirishian
Richard Kirishian
Richard Kirishian
  • Development of Area Rug Departments
  • Rug and Home Decor / Accessory Merchandising

Born in the Pacific Northwest, Richard Kirishian, at the age of nineteen, inherited a family business that spans three generations. With the sudden loss of his father, Richard took the rich heritage of the Kirishian rug family and over time expanded the rug business to include the manufacture of programmed, hand-knotted Oriental rugs, direct imports, as well as traditional sales of both hand-knotted and machined wool rugs in Washington State. His travels throughout the United States and the Middle East over the last 30 years has garnered him respect in the industry for his rug expertise.

It was soon after he entered the rug business that he realized that rug dealers and furniture dealers rarely mixed company and that a lack of information and networking had led to misinformation. Realizing that furniture and rugs were a perfect marriage, he ran sales in furniture stores throughout the northwest. The desire to share his knowledge to a larger audience led to museum exhibits and regular seminars for collectors, merchants, and interior decorators.

With this vision, under Richard’s direction, his company developed a full line of accessories such as accent furniture pieces, tapestries, lamps, wall décor, and throws, to mention a few. Richard Kirishian was convinced that rugs would eventually be rightfully viewed as an integral accessory within the home furnishings business; in fact, an anchor for decorating rooms. This understanding of the manifest importance of rugs translates into middle and larger furniture stores devoting floor space to create a rug department as a complement to the furniture departments.

In 1998, Richard Kirishian was voted one of the top five most knowledgeable retailers of the year (Rug News, December 1998, pg 20-21). The ongoing trend in hard surface floor treatments and the use of area rugs, and his successful marriage of home décor with rugs, led to his recent collaboration with the home furnishings industry to market these highly compatible partners by writing several invited articles for the Western Home Furnishings Association.




Profitibility Consulting Group - Affiliates Home Furnishings Association High Point Furniture Market Las Vegas Furniture Market Tupelo Furniture Market Furniture First Furniture Today Furniture World Magazine Home Furnishings Business
John Egger - Tel. 404-432-2137
Steve Smith - Tel. 801-362-7480
FAX: 919-732-9770
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