WORLD CLASS TEAM

John Egger

CEO

  • Store Analysis
  • Project Management
  • Succession Planning
  • The Science of Sleep

John Egger owned and operated his own furniture store for twenty-two years before selling out to his accountant.

As a furniture store analyst and consultant, John has worked with more than 1,000 furniture store owners, helping them make dramatic improvements to their operations and profitability.

A graduate of Gonzaga University, Spokane, Wash., John served on the Alumni Board of Directors for ten years. He is a past Senior Vice President of Ducks Unlimited and was a member of the Board of Directors. John is from the state of Washington where he was an economic adviser to two governors.

John McCloskey

John McCloskey

President

  • Data Conversions and Computer Installations
  • Custom Software Development

John McCloskey, President for Profitability Consulting Group, offers clients a wide range of operational expertise developed as an operations manager for innovative firms like Mayfair Furniture, Boyles Furniture, and prior to joining PCG as the Executive Director of Operations for Furnitureland South.

With expertise in warehouse operations, management information systems, and inventory control processes, McCloskey is ready to help store owners make dramatic improvements in profitability by streamlining and improving the back end processes.

Steve Smith

Steve Smith

Vice President Sales

  • Sales Management
  • Sales Training

Steve entered the furniture industry in 1990 and is now known as one of the elite trainers. He has delivered extensive sales and sales management workshops to hundreds of furniture store owners and managers, and has trained thousands of furniture retail salespeople on how to best execute the most current, cutting edge sales processes and techniques.

Steve has shown a unique ability to help owners and managers instill the levels of increased commitment and accountability required to sustain increased long term productivity and profitability results. His passion for “real world” sales interaction dynamics has been supported by the fact that he has secret and competitive shopped over 2500 furniture stores in the U.S. and Canada.

Taylor Ganz

Taylor Ganz

Senior Vice President

  • Financial Analysis
  • Merchandising
  • Advertising
  • Business Organizational Development
  • Project Planning
  • Turnaround and Restructuring
  • Lender, Landlord and other 3rd Party Negotiations
  • Strategy

Taylor has 30 years of first-hand, operational experience in the home furnishings industry. That knowledge, combined with his strong educational background makes him uniquely qualified to assist home furnishings retailers with their financial challenges and opportunities.

Taylor owned and operated a major retail furniture chain for 20 years. In addition to overseeing all retail, financial, real estate, and administrative aspects of the business, he also managed the affiliated consumer finance and consumer credit insurance operations.

Taylor has an MBA from Stanford University, a BA from Yale University, and previously was a Lecturer in Corporate Finance at a 4 year college on the East Coast. Additionally, as a long-standing member of a leading retail furniture performance group, he has great insight into the financial structure, operation, and performance of other furniture retailers. Taylor has also served for many years on the Board of Directors for both the National Home Furnishings Association and the Western Home Furnishings Association.

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